Refund and Return Policy
Return window
Return requests should be made within 7 days of receiving an item unless otherwise stated in the final live policy.
Condition of returned items
Returned items should be unused, in good condition, and returned with original packaging where applicable.
Non-returnable items
For hygiene or clearance reasons, certain categories such as underwear or specially discounted items may be marked as non-returnable.
Refund processing
Approved refunds are typically reviewed within a reasonable processing period once the returned item has been inspected.
Exchanges
Exchanges may be offered for eligible items based on size availability or product condition.
Damaged or incorrect items
If an item arrives damaged or incorrect, please contact support promptly with the relevant order information.
Contact instruction
For return and refund support, contact support@example.com. These terms are written for demo use and can be refined before launch.